Privacy Policy
How we collect, use, and protect your personal information.
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and property address.
- Service Details: Information about your property, roof condition, and the services you request.
- Insurance Information: Carrier name, claim number, and policy information you choose to share for claims support.
- Payment & Financing Information: Details required for processing transactions or financing applications through our lending partners.
How We Use Your Information
We use your personal information to:
- Schedule and perform roof inspections and roofing services.
- Communicate with you regarding appointments, project updates, or offers (with your consent).
- Coordinate with your insurance carrier or adjuster when you request claims support.
- Process payments, refunds, and financing applications.
- Improve our services and customer experience.
Sharing of Information
Impact Construction Group does not sell, share, or disclose your personal information to third parties for marketing or promotional purposes.
We may share your information only in the following circumstances:
- Service Providers: Information may be shared with subcontractors or vendors who support our services, such as material suppliers, financing partners, scheduling, or customer service.
- Insurance Coordination: With your consent, we may share details with your insurance carrier or adjuster to support your claim.
- Legal Obligations: If required by law, regulation, or legal process, we may disclose your information.
A2P 10DLC Compliance
We are committed to complying with the A2P 10DLC requirements, ensuring the security and privacy of mobile information. Specifically:
- Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Subcontractor Support: Sharing mobile information with subcontractors who provide support services, such as customer service, is permitted.
- Opt-In Data Protection: Text messaging originator opt-in data and consent will not be shared with any third parties under any other circumstances.
SMS Communications
Impact Construction Group may use SMS (text messaging) to communicate with customers regarding inspection scheduling, appointment confirmations, project updates, insurance claim coordination, promotions, and customer support.
By providing your mobile phone number and opting in through our website forms, booking pages, or service intake forms, you consent to receive SMS messages from Impact Construction Group. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from Impact Construction Group. For assistance, reply HELP.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Impact Construction Group uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.
Cookies are small data files stored on your device that help us understand how visitors interact with our website. These technologies may be used to:
- Improve website functionality and performance
- Remember user preferences
- Analyze traffic and usage patterns
- Measure marketing and advertising effectiveness
- Provide relevant content and promotions
We may use third-party tools such as analytics platforms and advertising services that place cookies on your device to collect non-personal usage data.
Your Cookie Choices
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this policy.
Your Choices
- Communication Preferences: You can opt out of communications at any time by following the unsubscribe instructions in our messages or contacting us directly.
- Access and Updates: You may request access to or updates of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@impactconstructiongroup.com
- By phone: (405) 338-7171
- By mail: 1318 Fretz Dr, Edmond, OK 73003
Impact Construction Group
OK Roofing Contractor License #80003693
Serving Edmond & the OKC Metro